FAQs

FAQs

When should I transition my puppy from puppy food to adult dog food?

We recommend transitioning your puppy from puppy to adult dog food between 10 and 18 months of age. Different sized breeds of dogs grow at a different rates, and generally smaller dog breeds are transitioned at an earlier age than large breeds. 

For smaller breeds (under 15kg), transition at around 8-10 months of age.

For medium sized breeds between 15-25kg in weight, transition at around 12-15 months of age.

For large breeds above 25kg, we recommend transitioning at around 18-24 months of age.

 

Who formulates the Black Hawk range of pet foods?

We have an in-house formulation team with a collective 59 years of applied experience who are qualified in veterinary and nutritional science, including degrees in Animal Nutrition from the School of Environmental and Rural Science at the University of New England.

We also employ 3 vets in our Research & Development team, who have worked in clinical practice and have extensive experience in the commercial pet food industry. They work with an external network of veterinarians, clinical specialists, nutritional scientists and researchers.

Being an Australian-formulated and produced product, our team knows our recipes inside-out, and we’re close to the manufacturing process

Where is Black Hawk produced and manufactured?

Black Hawk products are Australian made and our ingredients are from Australian sources.

They are manufactured in regional New South Wales. We undertake regular audits not only of our ingredient suppliers, but of the factories which make our foods, to ensure compliance to our product specifications.

These sites adhere to good manufacturing practices, dictated by organisations such as the PFIAA (Pet Food Industry Association of Australia), and the NZPFMA (New Zealand Pet Food Manufacturer’s Association). These organisations uphold and advocate for the highest standards of pet food production and PFIAA sets an Australian Standard (AS5812), acting as the ‘public face’ of the pet food industry.

Where can I find ingredients and nutritional information for your food?

All of our labels on our products show ingredients and nutritional information. You can also find ingredients and nutritional information on this website, just view information on our products here.

Is Black Hawk a foreign owned company?

Black Hawk is proudly a part of the Masterpet family, which is listed on the Australian and New Zealand stock exchanges.

Where do I find the best before details on my pack?

You'll find the best before date on the rear of the bag towards the centre, stamped horizontally in black, near the ingredients listing.

 

 

Will my dog get sick if I change them back Black Hawk Grain Free Salmon?

No matter the product, when feeding your dog a new food it is important that you transition them gradually in order to ensure that they don’t get an upset stomach. To learn how to successfully transition your dog to a new food, head to the link below.

Transitioning your dog

How should I change my pet's food from another brand to Black Hawk?

To reduce any potential impact on your pet's digestive system, we recommend transitioning from their old food to Black Hawk by gradually changing it over 5-7 days.

To do this, we recommend changing the portion from old to new by 25% each day. Ie,

  • Day 1: 75% old food and 25% Black Hawk
  • Day 2-3: 50% old food and 50% Black Hawk
  • Day 4-5: 25% old food and 75% Black Hawk
  • 6: 100% Black Hawk